Contact Us
Get in Touch with the WiFiNYC.app Team
WiFiNYC.app is a privately-owned, independent public utility directory. We are dedicated to providing NYC residents and tourists with accurate mapping of free public Wi-Fi kiosks and Link5G smart poles.
To maintain the highest quality database in Silicon Alley, we rely on real-time feedback from our community. Whether you want to report a broken kiosk marker, suggest a feature, or explore business partnerships, we are here to listen.
How We Can Help You
Technical Support
If the dynamic map is lagging on your mobile phone, or if the borough quick-filters are not updating properly on your device, let us know your phone model and browser type so our engineering team can fix it.
Kiosk Data Updates
Notice a new Link5G smart pole installed in your Brooklyn or Queens neighborhood that is not showing up on our map? Send us the cross-streets or zip code, and we will trigger an manual API sync with the NYC Open Data catalog.
Advertising & B2B
If you are a local NYC business owner (such as a coffee shop, local deli, or restaurant) located near a high-traffic LinkNYC kiosk and want to lease a premium ad placement on our directory to drive foot traffic, our marketing team can assist you with custom CPM packages.
Independent Public Utility Notice (Reminder)
Send Us an Email
For all enquiries, feedback, or digital partnership opportunities, please reach out to our official webmaster administration team. We aim to respond to all legitimate community and business messages within 24–48 business hours.